ZZoho CRM

SuiteCRM is an open-source, enterprise-ready customer relationship management application. Its documented scope includes CRM records and workflows for accounts, contacts, leads, opportunities, cases, contracts, quotes, documents, reporting, and related business data. The repository also identifies multi-currency, multilingual support, portals, and workflow capabilities.

SuiteCRM 7 can be deployed on Linux or Windows servers using Apache or IIS, PHP, and MySQL, MariaDB, or MSSQL. It supports local test and development deployments, self-hosting on an internal network or public cloud, and fully managed hosting. The project is released under the AGPLv3 license.

EspoCRM is an open-source customer relationship management web application for storing, organizing, and managing leads, contacts, sales opportunities, marketing campaigns, support cases, and other business information. Its interface is a single-page application backed by a PHP REST API, with an online demo and documentation for administrators, users, and developers.

Organizations can customize entities, fields, relationships, buttons, and extensions, and integrate other applications through the REST API. The project supports manual or scripted installation with PHP and MySQL, MariaDB, or PostgreSQL, as well as Docker and Traefik-based deployment. It is licensed under AGPLv3.

BottleCRM is an open-source CRM for startups and enterprises that manages the customer lifecycle across leads, accounts, contacts, opportunities, support tickets, tasks, and invoices. Its Django REST Framework backend supports a SvelteKit web application, a native Flutter mobile application, and a documented REST API.

The product supports single-company or multi-tenant deployments, with PostgreSQL row-level security for organization data isolation. It also documents helpdesk features including SLA timers, approvals, escalations, macros, and a knowledge base, along with agent-ready API access using personal tokens and OpenAPI documentation.

BottleCRM is MIT licensed and designed for self-hosting. The README documents Docker Compose startup, manual setup, production deployment, backups, security hardening, PostgreSQL, and API access, with managed hosting also mentioned as an option.

NextCRM is an open-source CRM for managing Accounts, Contacts, Leads, Opportunities, Targets, Products, Contracts, Activities, Documents, Campaigns, and Projects. CRM detail pages provide linked notes, calls, emails, meetings, and tasks, while audit history, soft deletion, global search, semantic similarity, reports, and target-list management support ongoing sales operations.

The application also includes invoicing, document storage, an email client, AI enrichment, vector search, and an MCP server with tools for reading and writing CRM data. It can be run locally with Next.js, PostgreSQL, Prisma, and required services, or deployed with Docker Compose bundling the application, PostgreSQL with pgvector, MinIO, and Inngest.

Dolibarr is an open-source ERP and CRM suite for companies, foundations, and freelancers. Its documented workflows include third-party, customer, prospect, supplier, and contact management; opportunities and leads; commercial proposals; customer orders; contracts; interventions; tickets; shipping; invoices; payments; purchasing; stock; projects; tasks; agenda; and reporting.

The application supports customizable dashboards, modules, user fields, menus, multi-language operation, multi-currency, multi-user permissions, APIs, mass emailing, data import/export, and integrations including LDAP and payment platforms. It is provided as a standalone or web application and can be deployed on a PHP web server with MariaDB, MySQL, or PostgreSQL, including through Docker or packaged installations.

Frappe CRM is an open-source customer relationship management platform for modern sales teams. It provides lead and deal records, an all-in-one page for activities, comments, notes, and tasks, drag-and-drop Kanban pipeline views, and customizable filters, sorting, columns, and saved views.

The README documents built-in Twilio and Exotel calling integrations, call recording, WhatsApp messaging through Frappe WhatsApp, and ERPNext integration for invoicing and accounting. It includes a graphical web interface with lead, email-template, call, and call-log screens. Users can run it through Frappe Cloud, self-host it with the production deployment script, or deploy it with Docker Compose; local development uses the Frappe framework.

wacrm is a self-hostable CRM template centered on the official WhatsApp Business API. Teams can operate a shared inbox, assign conversations, maintain contacts with tags and custom fields, import CSV data, deduplicate records, and manage Kanban sales pipelines with deals linked to conversations. Broadcasts support Meta-approved templates, delivery and read tracking, and recipient variables.

The application also provides visual no-code automations with triggers, conditions, waits, tags, and webhooks; an AI reply assistant with optional auto-replies and knowledge-base retrieval; dashboards for response times, volume, pipeline value, and activity; and role-based team accounts. It runs as a Next.js and Supabase application, with local development, Docker Compose, Hostinger, Vercel, Railway, or VPS deployment documented.

Django-CRM is an open-source customer relationship management system for businesses and freelancers. It manages leads, opportunities, companies, contacts, deals, products, payments, requests, tasks, projects, and email correspondence in interconnected CRM models, with role-based permissions and sales-pipeline tracking.

The platform includes SMTP/IMAP email integration, campaigns, newsletters, templates, segmentation, internal chat, reminders, files, web forms, messenger integrations, and analytics such as sales-funnel, income-summary, lead-source, and request reports. It runs as a standard Django project, supports SQLite for evaluation and MySQL or PostgreSQL for deployment, and is explicitly designed for self-hosted and on-premise use.

ZaloCRM is an open-source web CRM for centrally managing multiple personal Zalo accounts. It provides real-time conversations, customer and contact records, a lead pipeline, appointments, reminders, tags, notes, duplicate review, lead scoring, customer activity history, search, and team permissions. Dashboard and reporting features cover message activity, KPIs, customer sources, pipeline status, team performance, funnels, and Excel export.

The system also documents workflow automation, AI-assisted replies and summaries, integrations with Telegram, Google Sheets, Facebook, Zapier, and a two-way Zalo–Telegram bridge. It exposes REST APIs and webhooks, supports mobile PWA use, and stores media through MinIO, Amazon S3, or Cloudflare R2. Deployment uses Docker Compose with PostgreSQL, Redis, and object storage on Ubuntu servers.

Iceburg CRM is an open-source, metadata-driven customer relationship management system built with Laravel, Vue 3, Inertia, and Tailwind/DaisyUI. Its default configuration includes modules for accounts, contacts, leads, opportunities, contracts, quotes, campaigns, cases, projects, and related business records, with configurable fields, relationships, subpanels, and permissions.

The application supports record workflows, calendars, audit logs, Vue charts, datalets, import and export in six formats, a built-in API, and role-based module permissions. Users can install a default CRM, blank core, custom CRM, or AI-generated CRM through Composer and Artisan commands, configure a database-backed deployment, or use the documented hosted service.

Macro is an all-in-one workspace combining customer and contact objects with email, messaging, documents, tasks, calls, file storage, pull requests, and agents. Its CRM includes a Kanban board, customizable deal stages, list and saved views, shareable views, personal and team views, and notes linked to company or contact records.

The product emphasizes bidirectional links between CRM records and conversations, tasks, emails, documents, and pull requests, allowing teams to trace customer context across their workspace. It is available as a hosted browser application with an iOS app, and the repository documents running the full app locally with a Docker Compose stack and deployment infrastructure.

Krayin CRM is a free, open-source CRM framework for SMEs and enterprises that supports customer lifecycle management, including customer, lead, and sales management. Its documented product includes an admin panel, dashboard, custom attributes, modular architecture, and email parsing through SendGrid. Optional extensions add WhatsApp lead generation and VoIP calling workflows.

The application is built with Laravel, PHP, and Vue.js. It can be installed on an Apache or NGINX server using Composer and Artisan commands, configured with database and mail settings, or run locally with Laravel’s development server. The README also documents Docker installation resources, cloud hosting, and a multi-tenant SaaS extension.

Ever Gauzy is an open business management platform that combines CRM, ERP, HRM, applicant tracking, project management, sales, finance, time tracking, inventory, and production management. Its CRM-related workflows include contacts management for clients, customers, and leads; sales pipelines; proposals; schedules and appointments; email history and templates; organization clients and vendors; reports, insights, and analytics; and data import and export.

The repository documents browser-based Web UI and desktop applications for Windows, macOS, and Linux. Gauzy can run as a local server with a browser interface, as an all-in-one desktop application, or through its SaaS and online demo deployments. It is licensed under AGPL-3.0 and supports local installation through manual setup or Docker Compose, with Kubernetes recommended for production.

Relaticle is an open-source CRM for developer-led teams, AI-focused startups, and small and midsize businesses. It manages CRM data such as companies, contacts, people, opportunities, notes, tasks, and teams, with a customizable data model containing 22 field types, entity relationships, conditional visibility, and per-field encryption.

The product includes a production-grade MCP server with 32 tools, schema discovery for AI agents, and a REST API with full CRUD access. It provides multi-team isolation through team-scoped data and workspaces, and presents a modern interface built with Filament and Livewire.

Relaticle is distributed under AGPL-3.0 and is designed for self-hosting. The repository documents manual installation with PHP, PostgreSQL, Composer, and Node.js, plus Docker and manual deployment instructions in its self-hosting guide.