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FFreshsales

Freshsales is a sales CRM for capturing, qualifying, routing, and tracking leads and deals through configurable pipelines. It combines customer records, multichannel engagement, sales campaigns, workflow automation, and Freddy AI-assisted scoring and recommendations.

Freshsales website screenshot

Why people leave Freshsales

Organizations may seek an alternative when they need a narrower CRM focused mainly on contact records and straightforward deal tracking. Freshsales combines campaigns, prospecting, multichannel conversations, automation, collaboration, and AI-assisted insights in one system. That breadth can be useful, but teams with a simple sales process may prefer a smaller tool with fewer workflows to configure and less functionality competing for attention.

Another consideration is how heavily a team wants AI to shape daily selling. Freshsales uses Freddy AI to score intent, highlight leads and deals, recommend actions, provide insights, and draft emails. A business may instead want fully manual prioritization, a different scoring methodology, or an AI provider that better matches its governance and review practices. Teams should also assess whether AI-generated recommendations and writing fit their sales process rather than assuming these capabilities are essential.

Freshsales positions itself as a shared system for sales and marketing, including sales campaigns and a single source of truth for the customer journey. Companies that already operate dedicated marketing automation, prospecting, or customer-data systems may prefer a CRM that remains more tightly limited to account and opportunity management. Conversely, organizations with highly specialized campaign attribution, enrichment, or outbound prospecting requirements might look for alternatives centered on those disciplines instead of relying on the corresponding functions inside a broader CRM.

Process fit can also motivate a change. The product supports Kanban pipelines, drag-and-drop cards, lead routing, repetitive-task automation, deal recommendations, and multiple engagement channels. Teams with unusual approval paths, data models, forecasting methods, or communication workflows would need to verify that these mechanisms can represent their operating model. An alternative may be more appropriate when deeper customization, a different interface, or tighter compatibility with an existing application stack matters more than having these functions together. Before switching, organizations should compare required records, automations, communication history, and reporting outputs, since replacing a CRM can affect shared customer context and established sales routines.

12 Best Open Source Freshsales Alternatives (Ranked)

Each alternative is evaluated for core feature coverage, deployment options, licensing, project health, and overall fit. The ranking prioritizes how closely a tool matches Freshsales's primary workflows, using popularity only as a secondary signal.

SuiteCRM website screenshot

SSuiteCRM5,675

SuiteCRM is the stronger choice for organizations that want an AGPL-licensed, self-hosted CRM they can customize around customer records, leads, opportunities, marketing, and reporting. Freshsales remains the better fit when the documented requirement is an integrated sales workflow with configurable Kanban pipelines, lead routing, multichannel engagement, or Freddy AI scoring and email assistance; the supplied Suite

What it does

SuiteCRM is an open-source, enterprise-ready customer relationship management application. Its repository topics document accounts, contacts, leads, opportunities, cases, contracts, quotes, documents, reports, portals, and workflow functionality, supporting broad CRM record and business-process management.

SuiteCRM 7 can be deployed on Linux or Windows servers using Apache or IIS, PHP, and MySQL, MariaDB, or MSSQL. The README states that it can be self-hosted on an internal network or public cloud, or used through managed hosting. A public demo and installation documentation are also provided.

What it covers

  • Centralized customer records
  • Lead capture and opportunity management
  • Sales and marketing workflows
  • Task and action automation

What’s different

  • Documented Freddy AI scoring and recommendations
  • Documented AI-assisted email drafting
  • Documented configurable Kanban pipelines
  • Documented multichannel engagement context
  • Documented lead-routing rules
Espocrm website screenshot

EEspocrm3,260

EspoCRM is the stronger choice for teams that want an open-source, self-hostable CRM with customizable records, a REST API, and conventional lead, contact, opportunity, campaign, and workflow functions. Freshsales remains the better fit when an integrated sales workflow—especially AI scoring and recommendations, lead qualification and routing, and multichannel engagement—is required without assembling or validating替代

What it does

EspoCRM is an open-source CRM platform for storing, organizing, and managing leads, contacts, sales opportunities, marketing campaigns, support cases, and other business information. Its documented workflows cover CRM record management, sales activities, campaigns, and configurable business data, with Kanban support indicated by its repository topics.

The product is delivered as a web application with a single-page frontend and PHP REST API backend. Organizations can customize entities, fields, relationships, and buttons, and integrate other applications through the REST API. It can be installed manually, by script, or with Docker using PHP and a supported MySQL, MariaDB, or PostgreSQL database.

What it covers

  • Lead and opportunity records
  • Account and contact records
  • Sales pipeline tracking
  • Marketing campaigns
  • Workflow automation
  • Kanban boards
  • CRM reporting

What’s different

  • Documented AI lead and deal scoring
  • Documented AI action recommendations
  • Documented lead qualification and routing parity
  • Documented multichannel engagement parity
  • Documented Freshsales-specific migration tooling
Crm website screenshot

CCrm3,356

Frappe CRM is the stronger choice for teams that want an open-source, self-hostable CRM centered on customizable lead, contact, and deal workflows. Freshsales remains the better fit when built-in sales campaigns, Freddy AI scoring and recommendations, or AI-assisted email writing are requirements; those capabilities are not documented for Frappe CRM in the supplied materials.

What it does

Frappe CRM is an open-source CRM for modern sales teams. Its documented workflows consolidate leads and deals on dedicated pages with activities, comments, notes, and tasks, while Kanban views support drag-and-drop stage tracking. Custom views provide filtering, sorting, and configurable columns for organizing sales records.

The product includes web-based user interfaces and can be run through Frappe Cloud, self-hosted with the production deployment script, or locally with Frappe Bench. Docker Compose setup is also documented. Integrations include Twilio and Exotel for calls and recording, WhatsApp messaging, and ERPNext for invoicing and accounting extensions.

What it covers

  • Lead and deal records
  • Visual Kanban pipelines
  • Custom sales stages and fields
  • Lead assignment and workflow automation
  • Email, phone, and WhatsApp communication
  • Centralized sales activity context

What’s different

  • No documented AI lead or deal scoring
  • No documented AI action recommendations
  • No documented AI email drafting
  • No documented sales campaign management
  • No documented direct Freshsales migration
Django-CRM website screenshot

DDjango-CRM2,384

Django-CRM, whose supplied documentation names the application BottleCRM, is the better fit for teams wanting a self-hosted, MIT-licensed CRM centered on customer records and manually managed sales pipelines. Freshsales remains the stronger choice when workflow automation, AI scoring and recommendations, AI email drafting, sales campaigns, or broader multichannel engagement are required; BottleCRM explicitly lacks "

What it does

BottleCRM is an open-source CRM for startups and enterprises that manages the customer lifecycle across leads, accounts, contacts, opportunities, support tickets, tasks, and invoices. Its documented workflows include sales records and customer information, with a full helpdesk, SLA timers, approvals, escalations, macros, and a knowledge base.

The product provides a SvelteKit web application, a native Flutter mobile app, and a REST API backed by Django REST Framework. It supports multi-tenant deployments with PostgreSQL Row-Level Security, role- and organization-aware API access, and documented OpenAPI endpoints. Docker Compose provides a quick start, while the documentation covers manual setup, production deployment, backups, and security hardening.

What it covers

  • Lead, contact, and account records
  • Lead-to-deal record conversion
  • Drag-and-drop deal pipeline
  • Customer-linked activity records
  • Custom fields on CRM entities
  • REST API access

What’s different

  • No lead scoring or nurturing
  • No workflow automation
  • No native AI sales recommendations
  • No AI-assisted email drafting documented
  • No sales campaign module documented
  • No customer-email composition
  • No outbound webhooks
  • No usable CSV-import interface
Wacrm website screenshot

WWacrm1,999

Wacrm is a credible alternative when WhatsApp is the primary sales channel and the organization wants an MIT-licensed CRM it can fork, customize, and self-host. Freshsales remains the better choice for broader lead-to-deal operations spanning multiple engagement channels, formal qualification and routing, and AI-based lead or deal prioritization. The central tradeoff is ownership and WhatsApp specialization versus a更

What it does

wacrm is a working, self-hostable CRM template for teams handling customer conversations through the official WhatsApp Business API. It provides a shared inbox with assignment, statuses, notes, contacts, tags, custom fields, CSV import, deduplication, and Kanban sales pipelines with deals linked to conversations.

The product also documents broadcasts using Meta-approved templates, delivery and read tracking, visual no-code automations, dashboards, team accounts, role-based access, a REST API, and an MCP server. An optional AI reply assistant supports drafted replies, auto-replies, human handoff, and answers from a configured knowledge base.

The repository can be run locally with Next.js and Supabase or deployed through Node.js hosting, including Hostinger, Vercel, Railway, or a user-managed VPS. Docker Compose is also documented; the project explicitly states that Kubernetes is not||||

What it covers

  • Contact records and custom fields
  • Kanban sales pipelines
  • Repetitive-work automations
  • Outbound campaigns or broadcasts
  • AI-assisted message drafting
  • Shared team customer context

What’s different

  • Broad multichannel engagement
  • AI lead and deal scoring
  • Freddy-style sales recommendations
  • Documented automatic history migration
  • General lead qualification workflow
Relaticle website screenshot

RRelaticle1,517

Relaticle is a credible alternative for teams that primarily need company, contact, opportunity, task, and note management while wanting self-hosting, extensive custom fields, APIs, and a choice of AI agents. Freshsales remains the better fit for organizations relying on its broader lead capture and routing, sales automation, multichannel engagement, campaigns, or Freddy AI scoring and email assistance, because those

What it does

Relaticle is an open-source CRM for developer-led teams, AI-forward startups, and SMBs. The repository identifies contacts, companies, opportunities, tasks, notes, and tracking as supported CRM concepts, while its customizable data model provides 22 field types, entity relationships, conditional visibility, and per-field encryption.

The product includes a graphical interface built with Filament and Livewire, a REST API with full CRUD, and a production-grade MCP server exposing 32 tools for AI agents. Multi-team isolation and team-scoped workspaces support separate organizational data. It can be deployed under user control through documented Docker or manual self-hosting instructions, requiring PHP, PostgreSQL, Composer, Node.js, and optionally Redis.

What it covers

  • Company and contact records
  • Opportunity pipeline tracking
  • Custom fields and stages
  • Tasks and activity context
  • AI-assisted CRM interaction

What’s different

  • No documented lead routing parity
  • No documented sales automation parity
  • No documented multichannel engagement parity
  • No documented sales campaign parity
  • No documented AI scoring parity
  • No documented AI email-drafting parity
Django-crm website screenshot

DDjango-crm613

Django-crm is the better fit for organizations that want an open-source, self-hosted Python/Django CRM and can operate and customize it themselves. It covers core lead, contact, deal, email-campaign, task, and analytics workflows. Freshsales remains the stronger choice when documented requirements include Freddy AI scoring or email drafting, configurable lead routing, broader sales automation, or a vendor-operatedCRM

What it does

Django-CRM is an open-source customer relationship management system for businesses and freelancers. It manages leads, opportunities, companies, contacts, deals, products, payments, tasks, projects, and linked email messages, with more than 20 interconnected CRM models supporting sales workflows and deal tracking.

The system includes sales funnel and lead-source analytics, email campaigns and newsletters, contact segmentation, SMTP/IMAP integration, synchronized correspondence, web forms, messenger integrations, imports and exports, and role-based permissions. It runs as a standard Django project, uses Django Admin for its user interface, supports desktop and mobile templates, and can be deployed on-premise or self-hosted with SQLite, MySQL, or PostgreSQL.

What it covers

  • Lead and opportunity records
  • Company and contact records
  • Deal pipeline tracking
  • Email-linked CRM records
  • Email campaigns
  • Sales analytics and forecasts

What’s different

  • Freddy AI scoring and recommendations
  • AI-assisted email drafting
  • Documented configurable lead routing
  • Documented equivalent sales-task automation
DeskcommCRM website screenshot

DDeskcommCRM578

DeskcommCRM is the stronger fit for organizations that want an MIT-licensed, self-hosted CRM centered on WhatsApp selling, configurable funnels, automation, and AI agents—and that can operate a Docker VPS and related services. Freshsales remains the safer choice for teams needing a broader managed sales CRM with documented sales campaigns, multichannel engagement beyond WhatsApp, and AI-assisted email writing. The主要当

What it does

DeskcommCRM is an open-source sales CRM for businesses that sell through WhatsApp. It provides Kanban sales funnels, contacts, lead capture and qualification, routing, follow-ups, performance views, and AI agents that can qualify leads, move them through the funnel, and hand conversations to human staff.

The product includes WhatsApp through QR-based WAHA connections or Meta Cloud API, webhooks for lead ingestion, configurable WHEN/IF/THEN automations, multi-tenant access controls, audit logs, RAG knowledge, and AI provider selection. It is deployed on a user-controlled VPS with Docker, Supabase, HTTPS, and provided installation, update, backup, restore, and health-check scripts.

What it covers

  • Contact and sales-funnel records
  • Configurable Kanban pipelines
  • Lead capture and qualification
  • Lead assignment and routing
  • Rule-based sales automation
  • AI-assisted lead handling

What’s different

  • Documented sales campaign tools
  • Documented non-WhatsApp engagement channels
  • Documented AI email drafting
  • Documented Freshsales data importer
Mycompany website screenshot

MMycompany317

MyCompany is a credible alternative when the goal is a self-hosted, open-source system that connects basic CRM pipelines with sales, invoicing, inventory, and other ERP operations in one database. It is not a like-for-like Freshsales replacement: choose Freshsales for documented lead routing, multichannel engagement, campaigns, automation, and Freddy AI; choose MyCompany when infrastructure control and integrated ERP

What it does

MyCompany is an open-source ERP and CRM for small and medium-sized businesses. Its Sales & CRM module provides a lead kanban board, sales stages, calls and emails logged on leads, marketing source tracking, and sales orders and invoices created from leads. Customer invoices and payment tracking are also included.

The application combines sales with purchasing, inventory, manufacturing, projects, HR, and retail POS in one database. It provides a web client and desktop client, supports English, Polish, and Russian interfaces, and can be customized through separate lsFusion modules. Installation is documented for Linux and Windows, with Docker deployment guidance available.

What it covers

  • Lead and sales-pipeline tracking
  • Kanban-style lead management
  • Email-linked CRM activity
  • Customer and sales records

What’s different

  • No documented AI lead or deal scoring
  • No documented AI email drafting
  • No documented lead-routing automation
  • No documented sales campaigns
  • No documented equivalent workflow automation
Dolibarr website screenshot

DDolibarr7,523

Dolibarr is a credible alternative when self-hosting, source-code control, and linking CRM records with quoting, orders, invoicing, stock, or accounting matter more than sales-specialized tooling. It documents contacts, prospects, leads, and opportunities, but the supplied evidence does not establish parity with Freshsales for lead qualification and routing, configurable Kanban pipelines, multichannel engagement, or

What it does

Dolibarr is an open-source ERP and CRM suite for companies, foundations, and freelancers. Its documented modules cover customers, prospects and suppliers, contacts, leads and opportunities, commercial proposals, customer orders, contracts, interventions, tickets, invoices, payments, products, inventory, purchasing, projects, agendas, and human resources.

It can run as a standalone or web application accessible over the Internet or a LAN. Users can install it on a PHP web server with MariaDB, MySQL, or PostgreSQL, use packaged distributions, or deploy the documented Docker image. The suite includes optional modules, customizable dashboards, multi-user permissions, APIs, data import/export, mass emailing, and third-party extensions.

What it covers

  • Customer, prospect, and contact records
  • Lead and opportunity records
  • Mass-emailing capability
  • Reporting and customizable dashboards
  • APIs and data import/export

What’s different

  • Documented lead qualification and routing parity
  • Documented configurable Kanban pipeline parity
  • Documented multichannel engagement parity
  • Documented Freddy-equivalent scoring and recommendations
  • Documented AI email-drafting parity
  • Documented Freshsales-specific migration tooling
Laravel-crm website screenshot

LLaravel-crm23,692

Krayin CRM (Laravel-crm) is the stronger choice for organizations that want an open-source, self-hosted PHP CRM centered on customer, lead, opportunity, and sales management—and can operate or customize the application themselves. Freshsales remains the safer choice for teams that require a documented, integrated suite covering lead qualification and routing, multichannel engagement, campaigns, workflow automation, 


What it does

Krayin CRM is an open-source customer relationship management platform built with Laravel and Vue.js. It is intended for SMEs and enterprises managing the customer lifecycle, with documented support for customer, lead, and sales management.

The product provides an admin panel, dashboard, custom attributes, modular architecture, and email parsing through SendGrid. Extensions documented in the README add WhatsApp lead generation, VoIP calling, and multi-tenant SaaS capabilities.

Krayin can be installed on Apache or NGINX with PHP, Composer, and MySQL, then run locally with Laravel's development server or deployed to a configured domain. Docker installation and managed cloud hosting are also documented.

What it covers

  • Contact and customer records
  • Lead and opportunity management
  • Sales workflow tracking
  • Custom fields
  • Sales activity tracking

What’s different

  • No documented Freshsales-specific importer
  • No documented Freddy-equivalent scoring
  • No documented AI email drafting
  • No explicit lead qualification and routing coverage
  • No established feature parity for multichannel engagement
Ever-gauzy website screenshot

EEver-gauzy4,335

Ever Gauzy is a plausible alternative when self-hosting and combining CRM with ERP, HR, projects, time tracking, and finance are more important than a sales-specialized workflow. It is not the narrower CRM implied by some migration motives; its documented scope is broader than Freshsales. Choose Ever Gauzy for an internally operated, open-source business-management suite with contacts and sales pipelines. Choose—or留在

What it does

Ever Gauzy is an open business-management platform combining CRM, ERP, HRM, ATS, project management, sales management, accounting, invoicing, inventory, and time tracking. Its CRM and sales features include contacts for clients, customers, and leads; sales pipelines; proposals; email history and templates; dashboards; reports; analytics; and organization and team management.

The repository documents browser-based web UI, Windows, macOS, and Linux desktop apps, plus a server that provides the API, database connectivity, and frontend. It can run locally with Docker Compose or manual Node.js setup, using SQLite for demos and PostgreSQL or other databases for production. Kubernetes is recommended for production deployments.

What it covers

  • CRM and customer records
  • Contacts and lead records
  • Sales pipelines
  • Sales management
  • Email history and templates
  • Reports and analytics

What’s different

  • No documented lead qualification or routing
  • No documented sales-task automation
  • No documented multichannel engagement
  • No documented AI lead or deal scoring
  • No documented AI email drafting
  • No documented sales campaigns