Freshsales vs Relaticle
Relaticle is a credible alternative for teams that primarily need company, contact, opportunity, task, and note management while wanting self-hosting, extensive custom fields, APIs, and a choice of AI agents. Freshsales remains the better fit for organizations relying on its broader lead capture and routing, sales automation, multichannel engagement, campaigns, or Freddy AI scoring and email assistance, because those
Decision guide
The practical reasons to choose either option, based on documented capabilities.
Choose Relaticle if
- Developer-led teams prepared to operate a self-hosted CRM and integrate through REST or MCP.
- Sales teams centered on company, contact, opportunity, task, and note records with custom pipeline stages.
- Organizations requiring infrastructure control, configurable AI providers, or local models through Ollama.
Stay with Freshsales if
- Lead capture, qualification, and routing are required; equivalent Relaticle coverage is not documented in the supplied sources.
- Sales process automation or multichannel engagement is essential; parity is not established by the supplied material.
- The team depends on sales campaigns, AI lead and deal scoring, or AI-assisted email drafting; corresponding Relaticle features are not documented specifically enough to support migration parity.
Deployment and operations
Relaticle is AGPL-3.0 and can be self-hosted with Docker or installed manually. Its Docker deployment requires Docker 20.10+ and Docker Compose v2, starts application, worker, scheduler, PostgreSQL, and Redis containers, and runs database migrations at startup. Self-hosters must pull updates and back up PostgreSQL themselves; the managed cloud option handles those duties. The repository also lists PHP 8.5+, PostgreSQL 17+, Composer 2, and Node.js 20+ for manual installation.
Migration considerations
Relaticle documents CSV imports for companies, people, and opportunities, including column mapping, validation, and error handling, plus data export. This provides a concrete migration route if Freshsales data can be exported to suitable CSV files, but the supplied evidence does not establish transfer of communication history, campaigns, automations, AI scores, or every relationship, so those should be validated separately.
Feature fit
What Relaticle covers
- Company and contact records
- Opportunity pipeline tracking
- Custom fields and stages
- Tasks and activity context
- AI-assisted CRM interaction
What’s different or missing
- No documented lead routing parity
- No documented sales automation parity
- No documented multichannel engagement parity
- No documented sales campaign parity
- No documented AI scoring parity
- No documented AI email-drafting parity
Project snapshot
- GitHub stars
- 1,517
- Contributors
- 7
- Language
- PHP
- Last commit
- Aug 19, 2026
- Latest release
- Aug 17, 2026
Categories: Workflow Automation, Customer Relationship Management, Business Intelligence, Data Integration, Customer Data Platforms, Marketing Automation, Customer Support, Sales Intelligence
Sources and editorial review10 linked sources
Public documentation supports this comparison. Automation assists collection and classification; editorial standards and corrections remain the responsibility of Kris.
Open-source CRM with native AI agent support. 32 MCP tools, REST API, self-hosted.
repository description · github.com22 custom field types including entity relationships, conditional visibility, and per-field encryption.
readme · github.comMulti-Team Isolation - 5-layer authorization with team-scoped data and workspaces
readme · github.comSelf-Hosting Guide for Docker and manual deployment instructions.
readme · github.comClean, modern interface built with Filament 5 and Livewire 4
readme · github.comTrack companies with detailed profiles, linked contacts, and opportunity history. See the full picture at a glance. Rich contact profiles with interaction history, notes, and linked companies. Find anyone with advanced search and filters. Manage your pipeline with custom stages, lifecycle tracking
verdict · relaticle.comUpdates and backups Self-Hosted: You pull new images and back up PostgreSQL yourself (the guide has the pg_dump commands) Cloud: Handled by Relaticle, no maintenance window to schedule
deployment · relaticle.comRequires Docker 20.10+ and Docker Compose v2. Environment variables, reverse proxy configs, and a manual (non-Docker) install are covered in the guide below.
deployment · relaticle.comMigrate from any CRM with CSV imports. Column mapping, validation, and error handling included. Export anytime — your data is yours.
migration · relaticle.comRela does real CRM work: it finds, creates, and updates your records. You approve every change before it happens.
shared feature · relaticle.com
