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Close vs Laravel-crm

Laravel-crm is a credible alternative for teams that want an MIT-licensed, self-hosted CRM embedded in or built on Laravel, particularly when quotes, invoicing, orders, deliveries, and customization matter. Close remains the stronger fit for sales teams that depend on a hosted, conversation-first workspace with documented built-in calling, advanced dialing, automated follow-up, and AI assistance; equivalent coverage,

Close versus Laravel-crm comparison

Decision guide

The practical reasons to choose either option, based on documented capabilities.

Choose Laravel-crm if

  • Laravel/PHP teams able to deploy and maintain their own CRM
  • Organizations needing leads and deals alongside quotes, invoices, orders, purchase orders, and deliveries
  • Businesses requiring self-hosting, source-code customization, or control over CRM data infrastructure

Stay with Close if

  • Representatives require built-in inbound and outbound calling, recording, voicemail drops, or power and predictive dialers
  • Sales operations depend on trigger-based multichannel sequences and pipeline-event automation
  • Teams need AI lead qualification, call assistance, conversation summaries, or automated CRM updates without building those capabilities themselves
Deployment and operations

Laravel-crm is an MIT-licensed PHP package that can run as a standalone CRM or inside an existing Laravel application. Version 2.x requires PHP 8.2+, Laravel 11–13, Livewire 3 or 4, and MySQL 5.7+ or MariaDB 10.2.7+. Installation uses Composer followed by the Artisan installer. Operators are responsible for hosting and updates; production updates require both Composer installation and the explicit laravelcrm:update command for migrations and backfills. Docker and Kubernetes support are notir

Migration considerations

No direct Close importer or compatibility path is documented. The README lists CSV import/export only on the roadmap, so teams should plan and validate a custom data-transfer process rather than assume CSV migration is currently available.

Feature fit

What Laravel-crm covers

  • Lead and contact management
  • Deal pipeline tracking
  • Tasks and activity history
  • Custom fields
  • Email marketing or outreach
  • SMS marketing or outreach
  • Pipeline and performance reporting

What’s different or missing

  • Built-in CRM telephony not documented
  • Power or predictive dialing not documented
  • Trigger-based sales sequences not documented
  • AI sales agent not documented
  • AI meeting transcription not documented
  • No current CSV import/export documented

Project snapshot

GitHub stars
453
Contributors
7
Language
PHP
Last commit
Aug 9, 2026
Latest release
Aug 10, 2026

Categories: Workflow Automation, Customer Relationship Management, Business Intelligence

Sources and editorial review14 linked sources

Reviewed by Kris

Reviewed

Updated

Public documentation supports this comparison. Automation assists collection and classification; editorial standards and corrections remain the responsibility of Kris.