Pipedrive vs ZaloCRM
ZaloCRM is a self-hostable, open-source option centered on managing multiple Zalo accounts, real-time messaging, contacts, appointments, and a simple customer pipeline. Choose it when Zalo-based communication, deployment control, and source-code access are primary requirements. Keep Pipedrive when the priority is a mature, sales-centric deal workflow with documented email/calendar synchronization, lead capture, broad
Decision guide
The practical reasons to choose either option, based on documented capabilities.
Choose ZaloCRM if
- Teams handling customer conversations across multiple personal Zalo accounts
- Organizations requiring self-hosting, source-code access, or direct infrastructure control
- Zalo-to-Telegram messaging workflows with media mirroring and webhooks/API integration
Stay with Pipedrive if
- Your process depends on documented business email and calendar synchronization; equivalent coverage is not documented for ZaloCRM.
- You need Pipedrive’s documented Prospector, chatbot, live-chat, or web-form lead capture workflows.
- You require a documented marketplace of hundreds of integrations or native Android and iOS applications; ZaloCRM documents an integration hub, public API, and mobile PWA instead, without establishing equivalent coverage.
Deployment and operations
ZaloCRM is self-hostable and released under AGPL-3.0 with a commercial dual-license option. Docker and Docker Compose are required; the documented minimum is 2 vCPU, 2 GB RAM, 20 GB storage, and Ubuntu 20.04+, while production with Redis and object storage is recommended to have at least 4 GB RAM. Installation is available through a shell script or manual clone, environment configuration, and Docker Compose build. Operators must manage secrets, database backups, schema migrations, upgrades, and—
Feature fit
What ZaloCRM covers
- Contact and customer records
- Stage-based customer pipeline
- Appointments and reminders
- Workflow automation
- Dashboards and reports
- Roles and team permissions
- Public integration APIs
What’s different or missing
- No documented business email synchronization
- No documented calendar synchronization
- No documented Prospector equivalent
- No documented chatbot or web-form capture
- No documented recurring-revenue forecasting
- No documented native iOS or Android apps
- No documented Pipedrive data importer
Project snapshot
- GitHub stars
- 231
- Contributors
- 6
- Language
- TypeScript
- Last commit
- Jun 26, 2026
- Latest release
- Jun 25, 2026
Categories: Sales Intelligence, Customer Relationship Management, Workflow Automation, Business Intelligence
Sources and editorial review11 linked sources
Public documentation supports this comparison. Automation assists collection and classification; editorial standards and corrections remain the responsibility of Kris.
Chat real-time, CRM, appointments, API & webhooks
readme · github.comQuản lý khách hàng — Pipeline (Mới → Đã liên hệ → Quan tâm → Chuyển đổi → Mất)
readme · github.comWorkflow Automation: tự động gửi tin, phân loại khách
readme · github.comAdvanced Analytics: funnel, team perf, report builder
readme · github.comdocker compose up -d --build
readme · github.comTruy cập http://IP-server:3080 → trang /setup tạo tổ chức + tài khoản chủ.
readme · github.comHệ thống quản lý tập trung nhiều tài khoản Zalo cá nhân trên 1 giao diện web. Chat real-time, gửi ảnh/video/audio/file qua MinIO/S3/R2, cầu **Zalo ↔ Telegram** 2 chiều, AI assistant, tích hợp đa nền tảng, analytics nâng cao, PWA mobile.
verdict · github.com- **Quản lý khách hàng** — Pipeline (Mới → Đã liên hệ → Quan tâm → Chuyển đổi → Mất) - **Lịch hẹn** — Tạo, theo dõi, nhắc nhở tự động hàng ngày - **Dashboard** — Biểu đồ tin nhắn, KPI, nguồn khách hàng, trạng thái pipeline - **Báo cáo** — Xuất Excel, lọc theo thời gian
shared feature · github.com| CPU | 2 vCPU | 4 vCPU | | RAM | 2 GB | 4 GB | | Ổ cứng | 20 GB | 40 GB SSD | | Hệ điều hành | Ubuntu 20.04+ | Ubuntu 22.04 LTS | | Phần mềm | Docker + Docker Compose | Docker 24+ |
deployment · github.com**Mã nguồn mở:** [github.com/locphamnguyen/ZaloCRM](https://github.com/locphamnguyen/ZaloCRM) — phát hành theo **AGPL-3.0** (dual-license thương mại).
deployment · github.com> ⚠️ **Backup database trước khi nâng cấp.** v3.4 thêm **cầu Zalo ↔ Telegram** (migration additive an toàn, chỉ thêm bảng/field mới), cùng Privacy/RBAC/Zalo UI, media forward và object storage mirror. Không commit `.env` thật lên git.
deployment · github.com
