ZaloCRM

ZaloCRM is an open-source web system for centrally managing multiple personal Zalo accounts. It provides real-time chat, customer and contact records, configurable pipeline stages, appointments with reminders, tags, notes, duplicate review, lead scoring, and activity search. Teams can also use dashboards, KPI views, funnel and performance analytics, reports, and Excel export.

The product includes integrations and operational features such as two-way Zalo–Telegram message mirroring, REST APIs, webhooks, AI assistance, workflow automation, and a mobile-capable PWA. It is designed for user-controlled deployment on Ubuntu with Docker and Docker Compose, using PostgreSQL, Redis, and MinIO or compatible S3 storage where required. The README documents browser access through a web interface and production deployment instructions.